Access1Source helps assisted living facility put an end to scheduling conflicts, cover gaps, and improve quality while raising worker morale.
Suncrest Assisted Living management was worrying about maintaining quality resident care because they had to deal with a nonstop cascade of scheduling changes. Every schedule change launched a stream of inefficient emails, texts, and phone calls that wasted time, confused associates, and curtailed productivity for days at a time.
Suncrest Assisted Living has a workforce of 23 including on-site nurses and caretakers, aides, administrative staff, and housekeeping workers. A small on-site staff means schedules aren’t very flexible and have little room to absorb change, which occurs repeatedly.
Unplanned schedule changes generated a time-consuming process of sending emails and texts to all qualified team members to find a replacement. Managers were often required to coordinate fractional shift changes to adjust to overlapping availabilities. The result was a domino effect that caused unanticipated consequences including costly overtime and coverage gaps. The extra burden, added confusion, and personal disruption was taking a toll.
SwipeClock Workforce Management Provides Relief
Searching for a solution, Suncrest turned to Workforce Management Suite. Workforce Management Suite provides simplified scheduling with TimeSimplicity in a powerful suite of integrated cloud-based tools that include time and attendance tracking (TimeSource Plus), with mobile functionality for 24/7 anywhere access.
SOLUTION — Workforce Management Suite
• TimeSimplicity for simplified assisted living staff scheduling and mobile coordination.
• TimeSource Plus for integrated time and attendance tracking.
• Mobile access provides employee access and management control.
Suncrest needed a simple solution that managers and other associates could use without the need for a lot of additional training. TimeSimplicity delivered exactly that, with the additional power of drag-and-drop scheduling, simple schedule change management, and employee self-help tools that empower associates to solve scheduling problems with ease.
With Workforce Management Suite, Suncrest was able to set up their scheduling in about fifteen minutes by logging each employee name, job code, and availability. Once that was done, formulating worker schedules became a straightforward matter of drag-and-drop. Scheduling conflicts, unplanned overtime, and adequate shift coverage are no longer a hassle with built-in notifications that warn supervisors before a problem happens.
When it comes to finding help due to schedule changes, the Suncrest team no longer goes into panic mode; employees can enter their availability to pick up hours, and trading shifts between associates is as effortless as trading cards. Managers only need to confirm swaps for stress-free schedule adjustments.
One of the most appreciated features for Suncrest is the ability to empower associates with mobile access. With the Employee Self Service (ESS) portal, associates are able to view their schedule, request time off, monitor accruals, and review their time cards. They no longer need to call a manager for basic information and time card accuracy has improved significantly. This is a perfect solution for a community of associates working all hours of the day and a real timesaver for supervisors.
PBJ Made Easy
All long-term care facilities are now subject to the Payroll Based Journaling (PBJ) regulations. Employers are required to track daily employee shift hours by job description and site as well as staff tenure and turnover. Suncrest uses the built-in Payroll Based Journaling (PBJ) tools in Workforce Management Suite to easily track the data and prepare accurate reports. Suncrest managers are sleeping better at night knowing that PBJ compliance is automated with Access1Source Workforce Management Suite.
Cost Savings, Improved Performance, and Boosted Morale
Managers using Workforce Management Suite for scheduling will tell you that the savings in time alone makes the upgrade worth it. Moreover, Suncrest Assisted Living will go one further and tell you that staff member empowerment and the end of panicked scheduling emergencies have gone a long way toward increasing employee morale. Contented employees leads to better care for residents, increased productivity, and a healthier bottom line.
Access1Source offers Workforce Management Suite, the powerful, fully-integrated Workforce Management Suite that makes it easy to optimize the performance of your managers, employees, and organization.
Workforce Management Suite includes TimeSource Plus, TimeSimplicity, and TimeWorks Mobile. Workforce Management Suite is designed for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and reduce labor costs.
How much can you save? Check our Access1Source ROI Calculator.
We can get you up and running with Workforce Management Suite in minutes. Contact us today to set up a demo.