Can WFM Save Me 30k Annually?

Are you a SMB owner wondering if you should turn your attention to Workforce Management? You may question whether the time and energy spent on an initiative would yield measurable results. Is WFM worth it? How about 30k a year? Access1Source has found that the average...

5 Ways WFM Improves Customer Service

A customer service rep can’t solve customer problems if she is preoccupied with her own HR concern at work. There are many direct and indirect benefits of optimizing your timekeeping, scheduling, and payroll processes. Today’s message outlines 5 ways...